At K9 E-Collars, We sell only 1st quality Dogtra, Tri-Tronics, and DT Systems Training Collars with full manufacturer warranties. Every item is brand-new unless stated otherwise.
K9 E-Collars offers FREE SHIPPING and packaging options for some of the Dog training collars we sell. On others, We charge a flat fee of 5.00 for shipping by UPS or USPS to any where in the 48 contiguous United States. Upgraded shipping is available within the Continental US for and additional fee. Orders to Alaska, Hawaii, and Canada will be charged a flat fee of 25.00. We use state-of-the-art SSL encryption technology to protect your credit card information. Your credit card information is completely safe while shopping with us.
There are no RMA's or Restock Fees when you return a product to K9 E-Collars (As long as the product meets the return requirements).
Many other retailers will charge up to 15% if you return your product to them.
WE SHIP FAST! Most orders will arrive within 5 business days with our standard shipping option.
Store Information and Shipping Info:
Contact Us:
By Phone: 812-988-1788
By E-Mail: customerservice@k9ecollars.com
We will promptly answer all questions and concerns!
Return Info:
Items may be returned (WITH NO RESTOCKING FEES OR RMA NEEDED) within 30 days of purchase. Items must be in like new condition and include original paperwork and packaging. Any returns failing to meet the return requirements (such as excessive wear or any missing items) will be subject to a 15% fee towards the refund total. Or, the item will be returned to the customer and no refund will be given at K9 E-Collars discretion. Any extra expenses incurred by K9 E-Collars for failure to follow the return requirements may be charged to the customer. Return shipping charges are customers responsibility. Original shipping charges are not refundable. Return purchases within 30 days of receipt to:
K9 E-Collars
5824 Poplar Grove Rd.
Columbus, IN 47201
*Please include copy of receipt and reason for return.
30 Day Price Match Guarantee:
If within 30 days of your purchase from us, you find a better bottom line price (total price including any applicable taxes and shipping and handling charges). We will refund the difference.